Every so often, punters may find themselves needing to change their contact number on Betway. This could be due to several reasons such as a lost or stolen phone, switching to a new cellphone contract, or simply changing your number. A valid and up-to-date contact number is crucial to log into Betway or to receive update SMS’s. This guide will elucidate the process of changing your contact number on Betway.
Understanding the Process of Changing Your Contact Number on Betway
Although most betting sites permit users to alter their contact number and modify their account details, Betway is an exception. Your Betway contact number functions as a unique identifier on the Betway system, and Betway’s support team cannot change it for you. However, Betway provides an alternative solution for users who wish to change their contact details.
The recommended procedure is to request Betway to close your existing account and then open a new one using your new contact number. Remember, you should only open a new Betway account with your new number AFTER closing your old Betway account. For opening a new account, you can visit the Betway website here.
Open New Account with Betway
After you’ve requested to close your old account, you will need to open a new one using your new number. Opening a new account necessitates going through the FICA process once again, submitting your documents for verification. Upon approval of all verification, Betway will close your old account and transition your funds and details to your new account.
Here are the steps you need to follow:
- Decide on the new account number you wish to use.
- Make sure that your new account is active (ID/Passport sent for FICA verification).
- Inform Betway’s support team that your new account is now active.
- The team will then lock your old account and transfer your details/funds to your new profile.
Once these steps have been completed, all your funds should be transferred to your new account, allowing you to resume betting activities.
What to Do If You’ve Lost Your Contact Number on Betway
In case you have lost your contact number linked to Betway, the process remains similar. You should reach out to Betway’s support team. They will guide you through the process of closing your old Betway account and opening a new one using your new number. You can also elect to do a forgot username reset on the Betway site, you can find the forgot username button on the login page, and you’ll be required to enter your ID number, first name and surname in order to retrieve it.
You can try customer support to change your number
If all else fails you should consider contacting Betway support about changing your number, they will be able to give you the most up to date advice on what to do if you want to change your number with Betway. You can contact them via the live chat feature on the site, or phone;
- 0861 787 250
Exploring More About Betway
If you want to delve into more details about Betway, you can go through our extensive Betway South Africa review. You can also visit the Gambler’s homepage for more on the latest betting news, promotions, and more. By following this guide, you can easily change your contact number on Betway, ensuring a seamless betting experience with updated contact information.
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