When Betway expanded their operations to South Africa in 2017 they had already established themselves as one of the top bookmakers in Europe. With a massive marketing budget to fund their multi-channel advertising as well as sponsorships for numerous soccer, cricket and esports teams, Betway is a dominant force in the sports and casino betting industry.
With a great amount of experience, Betway’s entry into the South African market was never going to be a quiet one. Once licensed by the Western Cape Gambling and Racing Board, Betway quickly made themselves known through marketing their sports betting product on TV and online to the South African public. Today they are a household name and having a Betway account is almost quintessential to the South African sports betting experience.
In this Betway South Africa Review, we’ll take an in-depth look at their sports and casino products to see how they match up against their competitors. We’ll delve into the pros and cons of their desktop and mobile sites, including the Betway app. Other aspects we will assess include Betway’s welcome offer, ongoing promotions, betting features, range of markets, casino and live games, and, of course—their customer service.
Betway Desktop Site
Betway South Africa’s website is one of sleekest and most sophisticated around. The layout is well-balanced with large icons, high-quality images and an eye-catching promotion carousel below the main horizontal menu which draws you into the homepage. The green, black and white colour palette is immediately recognizable as Betway, especially if you’ve seen their adverts—and you probably have!
Site navigation is from the top of the homepage, where you can easily access the various sub-menus with betting options such as Betgames, Lucky Numbers, Esports and more. There is also a collapsible menu on the top left of the page with quick links to various how-to pages, promotions, betting rules, FAQs, Betway’s blog, live stats and scores. These technical pages are often hard to find on other sites, and so we like Betway’s use of a collapsible menu which requires no scrolling to find what you’re after.
Below the betting carousel are options for highlights, upcoming events, tournaments and outright betting, depending on which sport you select. From this central carousel, you also have access to Betgames and Live Games as well as Betway South Africa’s Data-Free site which we’ll discuss in more detail later.
If at any time while using the Betway site you’re lost or need help on how to use a certain function, you can get help. Simply click the white flag icon at the bottom left of the homepage for a guided tour which will take you through every aspect and feature of the website step by step. How’s that customer service!?
Betway South Africa’s mobile site is equally, if not more impressive than the desktop version. The mobile site is completely responsive, meaning you can simply visit Betway on your phone and have the exact same experience. The Betway mobile site replicates the desktop one flawlessly with a few small differences that only help to further enhance the user experience for mobile bettors.
For instance, the mobile site features a convenient menu at the bottom of your screen with options for Sign Up, Betway TV, Search, Inbox and Live Chat. Like with the desktop site, if at any time you’re lost or need help, simply click the white flag icon at the bottom left of the homepage for a guided tour and to access the how-to pages. Here you can find information on everything from signing up and resetting your password to betting on Lucky Numbers.
Download the Betway South Africa App
The fantastic on-the-go betting experience at Betway South Africa doesn’t end with its mobile site though. They also have an awesome app which is available for both Android and iOS devices. As you might expect, the Betway app features a similar layout to the mobile site. This makes using the Betway app a familiar experience for anyone who’s played with them before.
The Betway app allows you to jump between sports and markets in virtually no time, so you can place single or multiple bets on pre-match and in-play events in just a few taps. On the Betway app, you also get live streaming coverage of major sporting events through Betway TV and 24/7 access to customer support via telephone, email, live chat and social media.
- Watch this video explaining how to download and use the Betway app.
Betway Data Free Site
Betway’s Data Free site allows you to place pre-match sports bets, live bets and Four To Score predictions without using any data on your phone. You will need to have a positive data balance to access the Betway Data Free site and get started. Once on the site, your data will no longer be used, allowing you to bet to your heart’s content without the worry of running out. All pre-match and live sports are available, but betting options on the Data Free Site don’t include Betgames and Lucky Numbers. Available deposit methods are also limited to debit and credit cards.
- Check out this guide on how to use the Betway Data Free site.
Betting Markets at Betway South Africa
As an internationally-recognised bookmaker, Betway South Africa has a comprehensive selection of sports betting markets available from every corner of the world. There is an impressive range of full-time and half-time soccer and rugby markets as well as tennis, cricket, golf, boxing, MMA plus an esports selection second to none.
Sadly, there is one obvious shortcoming to Betway South Africa’s sports betting markets and that is the lack of horse racing. With horse racing being the second-most popular sport for betting in the country after soccer, we sure hope that Betway offers it soon!
Betway Virtual Sports
While you can’t have a flutter on the ponies at Betway South Africa in real life, you can still bet on virtual horse racing. The Jika Sports platform, available on Betway’s site, also offers live-streamed virtual soccer and motor racing every six minutes. All the popular betting markets are available for each sport, and you can follow every second of the live action on your desktop or phone from anywhere.
Betgames and Live Games
Like many of South Africa’s bookmakers today, Betway not only offers a sportsbook but also a wide range of exciting casino games to choose from. These can be divided into the popular Betgames TV which comprises 10 games including Dice Duel, Poker, Baccarat, Wheel of Fortune, War of Bets and more. Place bets from your desktop or phone on several different outcomes with a wide range of odds. Live draws are hosted every few minutes by attractive presenters and will keep you entertained for hours on end.
- Read this guide to playing Betgames with Betway.
Betway Live Games / Casino Games
Betway also has a great selection of fully legal live casino games to enjoy from your desktop or phone. These include fully interactive game shows like Monopoly, Dream Catcher and Deal or No Deal as well as casino games like Roulette, Blackjack, Baccarat and Poker. Some other popular live games at Betway are Lightning Dice and Mega Ball. With so many games and betting options available for punters, there is no end to the fun you can have with Live games at Betway.
Free Bet Blackjack
Free Bet Blackjack Features
Free Bet Blackjack Basics
Betway TV is a live streaming service built into their site where you can watch high-quality sports feeds which are live-streamed from stadiums around the world. You’ll never miss a moment of action from Europe’s top-tier soccer leagues as well as ATP and WTA tennis, basketball, ice hockey, volleyball, esports and more. With access to so much live sports action on your desktop or phone, get ready to take your in-play betting to the next level with Betway TV.
Betway Lucky Numbers
With Betway Lucky Numbers, you can place bets on hundreds of international lotteries taking place almost every hour of the day. In every lottery, there is a wide range of markets to choose from and you’ll be able to check the results as soon as the draw is verified.
What makes Lucky Numbers better than the lottery is that winning guarantees you a payout based on fixed-odds, no matter how many other people also happen to win. You also won’t have to go anywhere to claim your winnings as the money gets paid straight into your Betway account for you to withdraw whenever you want.
- Watch this video for a step-by-step guide on how to play Lucky Numbers at Betway.
Betway Lucky Numbers
Betway Lucky Numbers Features
Betway Lucky Numbers Basics
Betway Welcome Offer
Betway South Africa offers the same as Hollywoodbets in terms of their Sign Up Bonus for new customers, which is a R25 Free Bet. The bonus is credited as soon as your account has been automatically verified. Any winnings from your R25 bonus can only be withdrawn once a deposit of R25 (minimum) has been made into the account and wagered at any odds. The maximum possible payout from the Betway R25 Free Bet is R5 000.
A decent welcome offer is one area where we feel Betway falls short. We aren’t the biggest fans of their R25 free bet as there are still conditions attached despite it being relatively small. At least with the Hollywoodbets sign up offer, you don’t have to make a deposit to unlock the free bet. Better still though would be for Betway to offer a first deposit match like so many other bookies.
- Read this article for help using your Betway R25 Free Bet.
Customer promotions is an area where Betway shines. They have a decent range of offers available across multiple sports and casino games. In the sportsbook, one of the popular promotions is the Four to Score promotion where punters stand to win up to R100 000 every week by correctly predicting the first four goalscorers in four selected matches each week. Entry into this promotion is free!
Other great Betway promotions available any time include:
- Boost Your Multi Bet Up To 150%: For each leg you add to your bet slip at odds of 1.2 or more, Betway will increase your winnings. The more legs, the bigger your boost up to 150%.
- Betway Rebound Boost: On a losing streak? Watch your account balance to see if you’ve been credited with a free bet to help you bounce back.
- Get 20x Your Bet Back: Add six or more selections to your bet slip, and you’ll get up to 20x your bet refunded in cash if just one of your selections lets you down.
Read this article to learn more about Betway South Africa’s promotions.
At the cutting-edge of sports betting technology, Betway was one of the first bookies to offer Cash Out. This is a useful tool that can help you cut your losses or take an early profit from a bet which hasn’t yet been settled. Other betting features available to punters on the site include live streaming on Betway TV and a Stats Centre with up-to-the-minute information on teams and players to help your betting.
Banking and Withdrawals
With a broad range of banking options available at Betway South Africa, punters shouldn’t have any hassles topping up or withdrawing funds from their account.
- Watch this video on how to deposit with Betway.
Fund your Betway account using:
- Visa credit/debit card
- Direct EFT
- Quick EFT
- OTT voucher
- FNB ATM
- FNB EFT
- ABSA EFT
- Standard Bank Public Beneficiary
You can request withdrawals from your account via EFT, FNB eWallet and Absa CashSend. To withdraw funds, log in and click the My Account button at the top right of the homepage, then click Withdraw Funds and enter the details requested.
- Watch this video to learn how to request a withdrawal from your Betway account.
If you have any questions about your account such as bets you’ve placed, withdrawals or anything else, you can contact betway customer support 24/7. The service agents are usually friendly, well-informed and willing to help!
Tel: 0861 787 250
WhatsApp: +27 60 671 6982
FICA Support: FICA@betway.co.za
The Gambler’s Verdict on Betway
We suspect few people would disagree that Betway is one of the best bookmakers in South Africa. They offer punters a vast array of betting opportunities which includes sports and virtual sports, Betgames, Live games, Lucky Numbers and more. Both their desktop and mobile sites are sleek, responsive and easy to navigate. The abundance of betting options available at Betway is supported by a good mix of enticing cross-sport promotions and advanced betting features on par with the best bookmakers in Europe.
But more than the betting and market depth of Betway’s offering, it’s the customer-centric user experience which we most admire. Starting right from the hassle-free registration process on your desktop or mobile to their website tours and 24/7 customer service, Betway always puts the needs of their customers first.
When it comes to banking too, their wide range of deposit options serves a wider customer base than competitors. And Betway’s Data Free Site is yet another example of how they have done everything in their power to make their product more accessible to all. That’s ubuntu!
Where there’s still room for improvement…
Seeing that we’ve already sung Betway’s praises, it’s only fair that we talk about the two elephants in the room. We happen to know that the minor gripes we have with Betway are also shared with other punters and we believe these can be quite easily rectified. So, we sincerely hope somebody with some sway there is listening!
Firstly, the lack of a deposit match offer for new customers is something which we think should be addressed. For a limited time, Betway offered a 125% first deposit match up to R1 000 but there is no such bonus currently available.
Secondly, we can’t help but think Betway’s lack of horseracing in their sports offering is a missed opportunity. Considering how popular betting on horseracing is in South Africa, its inclusion would only serve to round-off what is already an impressive sportsbook. Come on Betway, let’s get it done!