South African Lotto Login Problems Solved

The South African National Lottery offers users the chance to play the lotto online from the lotto app or desktop and mobile sites. However from time to time some users encounter login problems and are unable to access their account. In this post we are going to be looking at a few solutions to some of the more common lotto login problems as well as how to resolve them. Let’s face it, there is nothing worse than wanting to bet your lotto bets on but you don’t have access to your online account!

Common Lotto Login Problems

There are many different issues that users face when trying to access their account, some of these are user errors which can be resolved by the user or with assistance from a support helpline. While others are caused by bugs or issues on the South African National Lotto site or app, leaving users frustrated. Fortunately most of these can be resolved and we’re here to tell you how;

Incorrect Password or Pin

If you are getting an incorrect pin or username error then it’s likely that the password you are entering is invalid. Fortunately this very easy to resolve with a pin reset on the lotto site. To reset your password or pin head over to the login form and click on reset pin. You’ll need to enter the phone number you registered the account with, along with your South African ID number. Once you’ve completed the details hit the submit button and a new password will be sent to you via SMS. We highly recommend changing this temporary password once you’ve logged into your account.

Internal Problem Error

If you get the dreaded internal problem error then you can at least be assured that the problem is more to do with the lotto site than your account. Often sites need to run maintenance or fix problems, which can cause more issues for users who are trying to login. If you receive an internal error or connection error then it’s likely a problem with the lotto site. There is not really anything you can do to resolve this as it’s likely affecting all the accounts, not just yours. Theses errors usually don’t last too long and you can be certain that the software engineers are hard at work to resolve the issue. These errors don’t persist for more than a few hours and are usually resolved in time for you to get your lotto bets on.

I’m still not able to login

If your error is different to the two most common ones mentioned above then it’s time to get in touch with the lotto to ask them for assistance. However it’s a good idea to check for an update on one of the South African Lotto social media pages. Check to see if there has been an announcement on the SA Lotto Facebook page for example, it’s also a good idea to check the comments to see if any other users are experiencing the same issue. If several users are having a similar issue then it’s best to wait it out, however if you seem to be the only one experiencing the error, then you can get in touch with the lotto helpline using any of the methods below;

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