Hollywoodbets is one of the most popular bookies in South Africa, because of its top-notch betting services and accessible platform. This has of course seen several punters wanting to utilize their services by registering and opening accounts with them. From time to time, some users have experienced issues with failed logins or receiving login error messages which may ultimately inhibit their betting on Hollywoodbets. In this article, we look at how you can resolve your Hollywoodbets login problem, on both desktop and mobile.
How can I login to Hollywoodbets on Mobile?
Once you have registered and verified your account through supplying your FICA documents, the process of logging into the account is very simple. Visit the Hollywoodbets mobile site on www.hollywoodbets.net and from the top of the mobile device screen, simply enter your username which can be in the form of the mobile number you used for registration, the Hollywoodbets account number, or your email address. You will be required to also enter your password and check the terms and conditions box to indicate you are agreeable to the Hollywoodbets terms. You can then go ahead to click the login button that will allow you to access your account.
Login not working? Try the new Hollywoodbets site
In 2023 Hollywoodbets switched over to a new site, and the old one is no longer accessible. If you are struggling to login we recommend you visit the new Hollywoodbets site from your mobile at mob.hollywoodbets.net. You should be able to login to your account from there.
How can I login to Hollywoodbets on desktop?
When you are using a desktop, the login process is pretty much like that of using a mobile device. Simply enter your username and password through the provisions available on top of the screen and confirm to have read the terms and conditions of Hollywoodbets. You will then process to click the login button to continue to access your betting account.
Hollywoodbets Login Problems and how to resolve them
You may receive some various error messages due to failed login on your Hollywoodbets account. Not to worry, most of the problems can be easily resolved. Typically, failed to log in scenarios include the following:
- Account no longer active – If you have not used your account for a while, then Hollywoodbets automatically closes it. To resolve this issue, you will need to get in touch with the Customer Support desk with your account details.
- I have forgotten my password – It may also happen that you have forgotten your password. Simply click on the Forgot Password button, and you will be asked whether you would want to reset your password through email or SMS. You will need to make use of the phone number and email address you used for registering your account. We’ve also posted a step by step Hollywoodbets password reset guide if you need further help.
- I have forgotten my username (phone number, email or account number) – This scenario can be resolved by simply getting in touch with customer support. Also remember that your username can be in the form of your account number, phone number, or email address you registered with.
- I lost the number that I used for registration with Hollywoodbets – If you lost the number that you used, you can also log into your account using your registered email address or your Hollywoodbets account number. The password remains the same in all scenarios. If you have also lost these two alternatives, then you would need to get in touch with the customer support team.
- Account needs to be verified/needs FICA verification – in this case, you will need to submit your FICA documents, i.e., I.D/passport and proof of residential address. Take note to submit the proper documents which are required by Hollywoodbets as this may delay the whole verification process. Check for the details that are required here in the FAQ section.
- I have submitted my FICA document but my account has not yet been verified – If you have submitted your FICA documents and are still not able to log in, you will need to get in touch with customer support services.
- Account number/phone number is invalid – this may happen if your account has been closed already, or there has been a mistake in you entering the correct account information. Simply cross-check if you have entered the correct number, and in the case that the problem persists whilst entering correct details, you would need to get in touch with customer support services.
- Client not active/please contact customer support/please submit FICA – In this case, you would need to resubmit/submit your FICA documents to Hollywoodbets. The best way is to contact customer support.
- A request to log in after you have logged in already – This case mostly results due to a technical error and can be easily resolved by logging out, closing the browser and attempting to log in again. At times it may also be necessary to clear your browser cache to resolve this issue before further attempts to log in again. Should the problems persist, you can also try using another browser.
- Phone number already in use – This does not necessarily apply to logins, but mostly during the registration process. If you receive this message, it will most likely imply that your previous attempt to open an account using the same number was successful, and you already have an existing account with such a number. Get in touch with customer support.
My Hollywoodbets account is invalid
If you receive an error saying that your Hollywoodbets account is invalid when you try to login then you need to contact support as resetting your password will not fix the issue. The account invalid error is likely to occur if your account has been closed or suspended by Hollywoodbets. There are several reasons they do this, but as mentioned a call or an email to their support team should resolve the matter.
Critical Error Hollywoodbets
If you are getting a critical error message on Hollywoodbets then the issue is with the Hollywoodbets server, which is likely down at the time you are trying to connect. There is nothing you can do about this error other than wait for Hollywoodbets to resolve the problem.
How do I get in touch with Hollywoodbets customer support?
Hollywoodbets customer support is the focal point of communication should log in problems persist. You can make use of the various communication channels according to your personal needs. These options of communication applicable to login include:
- Live chat – This would be the fastest way to get real-time responses to your login problems. Simply access the live chat button and select the category of your problem from the chat menu options to get in touch with the customer support agent.
- Helpline – Tel:087 353 7634
- Email: firstname.lastname@example.org
Self Service – https://fica.hollywoodbets.net/
Tel:087 353 7634
WhatsApp: 066 000 2604
A few login errors may be encountered during the process of logging into the Hollywoodbets account. Some may be easily resolved by doing some action from your device, whilst some may require the intervention of the Hollywoodbets customer support services. You can easily get in touch with them through various channels. Your problem may be quickly resolved by making use of clear communication to explain the challenges you are facing. If your Hollywoodbets login problem persists then please leave us a comment below.